Fax: (785) 266-6928
Office Hours:
8:00 - 5:00, M-F, closed for lunch
Claims
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NO ONE WANTS TO FACE ANY OF THE ABOVE CONDITIONS, BUT WE ARE HERE FOR YOU WHEN THESE THINGS OCCUR. WE CARE ABOUT THE SAFETY AND WELL-BEING OF OUR CLIENTS.
Fire, bad weather, vandalism...we are here to help you through your adversity! We strive to simplify the claims process and are here for you through each step. Here at QBE Farmers Union, we stress the importance of keeping our clients informed.
In the event of a claim, we want to show you why a relationship with the ART ALCALA OFFICE makes such a difference.
 | Our Personal Umbrella Policy equals security in the event of a claim involving liability. OUR PROMISE IS TO RESTORE YOU BACK TO WHERE YOU WERE BEFORE THE CLAIM OCCURRED. |
If you have a claim, and it's not regular business hours, the companies we represent provide hotlines that are available 24 hours a day, 7 days a week for you to call. We also encourage our clients to call our office and report the claim information, and we will assist you in the process. We aim to make what is normally a stressful situation a little easier for our clients.
Here is a list of the round- the- clock phone numbers, in case of an after hours claim:
| Company Name | Phone Number |
| QBE Farmers Union, glass claims only | 1-800-760-3088 |
| QBE Farmers Union Insurance | 1-866-638-5677 (NFU-LOSS) |
| Progressive | 1-800-274-4499 |
| American Sterling | 1-866-867-3636 |
| Dairyland/Sentry | 1-800-334-0090 |
Our direct office phone number is 785-266-2708, and our office is open Monday through Friday from 8-to 5. We close for lunch, but it's a flexible schedule, and we have an answering machine. We are also closed on major holidays.
