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How it works

Welcome to QBEpay, providing two convenient ways to pay your QBE Farmers Union Insurance invoices online.

Option 1: Online Billing Account

Create an account for future use. View your billing summary online, save keystrokes by securely storing your payment information, set up future payments and save time with automatic payments.

Option 2: One-time Payment

No enrolling and no user ID or password to remember. Just provide your account number, ZIP code and method of payment.

Launching QBEpay

When you click the QBEpay link on the QBE Farmers Union Insurance web site, www.farmersunioninsurance.com, you're directed to a welcome screen that provides a link to the secure QBEpay online bill payment service. After clicking either the "Enroll or Sign in" or "One-time Payment" button, a security alert window displays, informing you that you're about to view a Web page over a secure connection. Clicking OK on this window will take you to the QBEpay payment screen.

QBEpay Online Billing

Create an account with QBEpay by providing information found on your current QBE Farmers Union Insurance billing statement.

Pick your own user ID and password. Verify or enter your name, address, phone number and e-mail.

New billing statement summaries will be sent to your inbox for you to view and pay. When a billing statement is sent, you're notified via e-mail.

Enter and securely save your bank account or credit card information.

Click the "Pay" button to make a one-time payment or click on "Automatic Payments" to set up a payment rule and have your invoices paid automatically each time you're billed.

Click "Payment Activity" to review your payments.

Click "Account" to add more QBE Farmers Union Insurance accounts and manage all of them with one user ID. Then pay multiple billing statements on multiple accounts simultaneously.

QBEpay One-time Payment

Completing the payment info screen

Here you'll be asked to provide information from your QBE Farmers Union Insurance billing statement. You must provide the following payment information:

• QBE Farmers Union Insurance account number
• ZIP code from your billing statement
• Amount you're paying
• Payment method (either bank account or credit card)

Completing the contact info screen

After clicking the "Continue" button, the contact info screen displays. On the contact info screen, please provide your personal contact information. This will be used only if QBE Farmers Union Insurance needs to contact you regarding your payment. It won't be sold or used for any other purpose. Please be sure to provide your e-mail address so we can send you a confirmation of your payment. Your e-mail address will only be used for communicating with you about your QBE Farmers Union Insurance account.

Completing the payment method screen

After clicking the "Continue" button, the payment method screen will display and you�ll be asked to provide some additional information about your method of payment, including:

Bank Account Payment Method

• Checking or savings account information, routing number and account number
• Check the box authorizing the direct debit of your bank account

Credit Card Payment Method

• MasterCard or Visa
• Credit card number, expiration date and card security code (three-digit number located on the back of your credit card)

Reviewing the confirm payment screen

After clicking the "Continue" button, the confirm payment screen will display. This is the last of the four main screens of the QBEpay system and summarizes all the information you have provided. Each section corresponds to one of the other four screens you have just completed and provides a "Change" button, which allows you to update any incorrect information in that section.

There is also a check box near the bottom of the screen that indicates you have read and accept the terms and conditions for using QBEpay. The blue text under the terms and conditions heading is a direct link to the terms and conditions document. Please read and accept the terms and conditions before submitting your payment.

After you have carefully read the terms and conditions and each section of the confirm payment screen and made any necessary updates, click the "Make Payment" button to complete the online payment process. Be sure to wait for the payment request submitted screen to appear before closing your browser window.

When the payment request submitted screen displays, print a copy of the confirmation statement for your records. You can print the confirmation by clicking the blue text that says "print the page." After printing your confirmation, you may either make additional payments on the same account or a different account or exit the QBEpay system.

Return to QBEpay home

QBEpay is a service mark of QBE Regional Companies (N.A.), Inc.